FAQ

At TheDoodPack, we offer a wide range of services to cater to your furry friend's needs. Our services include doggie daycare, boarding, and rescue relief. We also provide various training options, such as puppy training, leash training, remedial training, and basic command training.

Our mission is simple yet profound: to create a safe and loving environment for your dogs when you can't be with them and to contribute to rescue efforts by giving dogs in need a second chance at a loving home.

Booking with us is easy! You can reserve your spot online through our user-friendly website or simply get in touch with our facility directly. We highly recommend making reservations in advance to secure your dog's spot. While we don't require a deposit, please be aware of our cancellation policy. CANCELATION POLICY - A full refund is available if cancelled by 12:00pm the day before services begin. 12:00pm is determined by the sitter's time zone. - If cancelled after 12:00pm the day before the service begins, a 50% refund is available for the first 7 cancelled calendar days from the cancellation request date. A 100% refund is available for any additional days.

Ensuring the health and safety of all our furry guests is a top priority. We do require up-to-date vaccinations for rabies, distemper, and Bordetella (kennel cough). Don't forget to bring along proof of vaccination when dropping off your dog, or you can provide these documents in advance via email at hello@thedoodpack.com.

Dogs are thoughtfully grouped based on factors such as size, temperament, and play style. This ensures that each dog enjoys a positive and safe experience while socializing with their furry friends. Rest assured, we can also separate and closely supervise dogs as needed.

Absolutely! We value our loyal customers and offer a variety of discounts and package deals. For details on our current promotions, visit our website or reach out to us directly.

Of course! We encourage pet parents to visit our facility and meet our dedicated team and our furry pack members. To arrange a visit, simply schedule a tour or stop by during our scheduled drop-off times.

When bringing your dog for boarding, please remember to pack their food, medications (if applicable), and any comfort items like their bed or favorite toys. We recommend labeling everything with your dog's name for easy identification and keeping a record of your pet's belongings.

Your dog's safety and well-being are our utmost priority. In the unlikely event of an emergency or medical issue, our experienced team is trained to handle various situations promptly and efficiently. We have established relationships with local veterinarians and will contact you immediately in case of any concerns. Rest assured, your furry friend is in good hands.


Rescue FAQ

We are passionate about supporting rescue efforts. We collaborate with local animal rescue organizations to provide temporary shelter, care, and rehabilitation for dogs in need. Additionally, we take in surrendered pets and assist them in finding their forever homes. You can often find us actively participating in adoption events to give back to our pet community.

The adoption process at TheDoodPack is designed to ensure a perfect match between pets and families. It begins with submitting an adoption application form, which helps us understand your preferences and needs. Our team reviews the application and may contact you for additional details or a phone interview. If your application is approved, we arrange a meet & greet with the pet to ensure compatibility. In some cases, a home visit might be conducted to verify that your home is a safe environment for the pet. Once everything is in order, you’ll pay the adoption fee, which covers the cost of the pet’s care, including spaying/neutering and vaccinations. After signing the adoption contract, you can bring your new pet home!

Yes, we welcome foster families! Fostering allows you to provide a temporary home for a pet in need, helping them adjust to a home environment and prepare for adoption. If you’re interested in fostering, please complete our foster application form. We’ll review your application and provide all the necessary information and support. Foster families are vital to our rescue efforts, and we greatly appreciate their dedication and care.

All rescue pups at TheDoodPack receive comprehensive medical care to ensure their well-being. This includes a thorough health check, vaccinations for rabies, distemper, and Bordetella (kennel cough), and spaying or neutering, with no exceptions. The procedure is mandatory for all our rescue pups before they are available for adoption. As part of the adoption contract, you are required to provide ongoing veterinary care, including routine check-ups and vaccinations. Additionally, you must keep the health records provided at adoption and inform us of any significant health issues that arise.


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